🔄 Return & Refund Policy

At Print My Photoz, we strive to deliver high-quality customized products. Please read our return and refund guidelines carefully before placing your order.

❌ Cancellation Policy

• Orders can be cancelled only before they are shipped.
• Once the product is shipped, cancellation will not be possible.
• For customized or personalized products, cancellation may not be allowed once printing has started.

📦 Return Policy

• Returns and exchanges are applicable only to select products.
• The standard return window is 7 days from delivery (unless otherwise mentioned on the product page).
• If pickup service is not available at your location, you may need to self-ship the product to our registered address.
• Return or exchange charges may apply depending on the case.
• Customized or personalized products are not eligible for return or exchange, unless there is a manufacturing defect or printing error from our side.

💰 Refund Policy

• Refunds are processed only after the returned product is received and inspected.
• If approved, the refund will be credited to the original payment method within 5–7 business days.
• Shipping charges (if any) are non-refundable unless the return is due to our error.
• In case of damaged or incorrect products, customers must share clear photos within 24 hours of delivery.

📌 Important Return Conditions

• Products must be unused, unwashed, and in original condition.
• Items must have original packaging, tags, and invoice intact.
• Return requests raised after the return window will not be accepted.
• Products damaged due to misuse, improper handling, or normal wear and tear will not be eligible for refund.

At Print My Photoz, your satisfaction matters to us. For any return or refund assistance, please contact our support team with your order details.